Note changes to email address and telephone number below for any questions about the portal.
The borrower portal was updated to allow you to view and change your mailing information (street, city, state or province and postal code or zip). The color scheme also changed.
The borrower portal will be offline for maintenance the 2nd Wednesday of every month from 9 to 9:30 PM Pacific Time.
The borrower portal no longer supports MS Internet Explorer version 6 due to a security issue (SSL v2) with that browser version. We recommend you update your browser to the latest version of Internet Explorer or install a different browser (Chrome, Firefox) that does not have the issue.
Any questions? Please contact us at portal1@FA-servicing.com or (888) 556-9591 (Monday-Friday 6:00am-7:00pm, Saturday 7:00am-12:00pm Pacific Time).