The borrower portal was updated to allow you to view and change your mailing information (street, city, state or province and postal code or zip). The color scheme also changed.
The borrower portal no longer supports MS Internet Explorer version 6 due to a security issue (SSL v2) with that browser version. We recommend you update your browser to the latest version of Internet Explorer or install a different browser (Chrome, Firefox) that does not have the issue.
If applicable to your account, 2014 tax documents (1098s/1099s) are now available on the Account Home page. Simply click on View in the Access your Tax Documents box under Account Home.
Any questions? Please contact us at firstname.lastname@example.org or 800-275-3262 (Monday-Friday 6:00am-7:00pm, Saturday 7:00am-12:00pm Pacific Time).